Virus Infestation
02.21.10
We worked on a computer the past couple days and found that a malicious piece of software disabled the desktop and taskbar from showing up. After checking the registry we found that it was an entry modifying the userinit process. When this happens, it keeps anything from loading up, leaving you with a blank screen. Luckily this wasn’t a huge problem to fix. It was as simple as doing a little editing in the registry and it was fixed and booting up normally with the exception of a few malware applications coming up which we removed.
We ended up keeping this computer in the shop for three days and dropped the computer off to the client at work to keep her from having to schedule a time to pick it up because she’s a very busy woman!
On Thursday, February 11th, 2010, PCRepairWV acquired a new client, an attorney in Clarksburg, WV. They have had some problems with their network for quite some time now, and they decided to contact us. We went out yesterday to complete a site survey and see what we could do to help get them get out of their predicament. Before going in, we spoke on the phone and found out that the previous technician never set the network up correctly. So we will be going in on Wednesday to reconfigure the whole network. We got started on the job yesterday during the site survey and found that they have a NAS server with 2GB and will be implementing it as a file server that is accessible by all employees of the law firm. This will put an end to the receptionist running upstairs to get a document she needs, and keep the assistants from having to go to the main office to get a document. Instead all documents that need to be shared will be done so via a single mapped drive.
Currently we are awaiting a part to replace a 40GB hard drive in a laptop with a brand new 160GB. The owner of the laptop does a lot of music recording and watches movies on their laptop and needed more space to be able to hold all the information.